Warranty Policy

Warranty

Our Promise to You. Built to Last.

Every OVAMAN dash cam is engineered with precision and tested for reliability. We stand behind our products — and we want you to drive with confidence.

Coverage

18 Month Limited Warranty

At OVAMAN, we take pride in the quality of our dash cams. That's why every camera comes standard with an 18-month manufacturer's warranty — one of the longest in the industry.

We don't just sell dash cams. We deliver peace of mind.

Backed by quality. Driven by trust.

What's Covered

Coverage at a Glance

Every OVAMAN dash cam is built to withstand the road ahead. Here's what our warranty covers:

  • Dash Cam Unit — 18 months from the date of purchase
  • Accessories — 12 months from the date of purchase (cables, mount, charger, etc.)
  • Manufacturing Defects — Covered in full during the warranty period
  • Free Replacement — If a quality issue arises within the warranty period, we will replace it at no cost

How to Claim

Make a Claim in 3 Simple Steps

We've made the warranty claim process as straightforward as possible. Here's what to do:

  • Contact Us First — Reach out to the store where you made your purchase. If they are unable to assist, contact OVAMAN support directly.
  • Provide Proof of Purchase — Please have your order number or receipt ready. This helps us verify your warranty coverage quickly.
  • Ship It Back (if needed) — If a replacement is required, we will provide you with an RMA number and return instructions. Once we receive the defective unit, we'll ship out your replacement promptly.

Exclusions

What's Not Covered

Our warranty is designed to protect you against manufacturing defects. However, it does not cover damage caused by:

  • Accidental drops, physical impact, or improper handling
  • Disassembling, modifying, or attempting to repair the device
  • Water damage or exposure to extreme conditions beyond normal use
  • Use of unauthorized accessories or power sources
  • Normal wear and tear from everyday use
We want to be fair. If you're unsure whether your issue is covered, just reach out — we're here to help.

Why 18 Months

Why 18 Months?

We chose 18 months because we believe in our product quality. While many brands offer only 12 months, we go the extra mile.

  • Rigorous Testing — Every OVAMAN dash cam undergoes extreme temperature and vibration testing before it reaches you.
  • Premium Materials — We use only high-grade components designed to perform reliably, day after day, mile after mile.
  • Confidence Guaranteed — We don't just promise quality. We warranty it.

Contact

Have a Question About Your Warranty?

We're here to help — 7 days a week.

FAQ

Frequently Asked Questions

Quick answers to the most common questions about the OVAMAN warranty.

  • How do I know if my dash cam is still under warranty?
    Your warranty period starts from the date of purchase. Check your order confirmation email or receipt for the purchase date.
  • Do I need to register my product for the warranty?
    No registration is required — your proof of purchase is all you need.
  • What if I bought my OVAMAN dash cam from Amazon or another retailer?
    The same 18-month warranty applies. Contact the retailer first, or reach out to us directly with your order details.
  • Does the warranty cover the SD card?
    The included SD card is covered under the accessory warranty (12 months). For third-party cards, please refer to the card manufacturer's warranty.
  • Can I extend my warranty?
    Currently, we offer the 18-month warranty as standard. Stay tuned — extended warranty options may become available in the future.